奧地利國家旅遊局，奧地利旅遊，建議特別需求旅遊者公告！

奧地利國家旅遊局網站，對於來奧地利旅遊，有特別需求者，請見網站Pdf檔

如關於奧地利的機場服務，市內交通服務，旅遊者意外醫療服務，醫院緊急救助服務中心，租車旅遊者路邊停車注意事項，孩童 與家長互動活動服務信息，殘障者旅遊服務，無障礙旅遊服務中心，奧地利康復聯盟，奧地利國會對於旅遊者有特殊需要者的服務，可以協助特殊需求服務的奧地利 證照導遊！詳細內容請見
www.wien.info/media/files/accessible-vienna-service.rtf

若有特殊需求服務，奧地利中文導遊游享哲可以為您的維也納旅遊詳細說明服務！

Specialized Tour Guides

Yu, Hsiang-Cho

12th district, Bonygasse 9 / 1 / 1

Tel. & Fax +43 2252 790 305

Mobile phone: +43 676 408 19 82

austriatour@hotmail.com

German, Chinese, Taiwanese, Mandarin

公告如下
Accessible Vienna

Vienna for Visitors with Special Needs









Dear guests,



Being a person with special needs should not prevent you from traveling. Vienna waits for you… You can enjoy Vienna, even though the architects of the Gothic era and palace owners of the Baroque age could never have envisioned the innovation of wheelchairs. And even today, some buildings are designed with more emphasis on architectural eccentricities than on access for persons with special needs – in other cases, alas, it is simple indifference.



The Vienna City Administration has long offered a number of different services for people with special needs, ranging from accessible sidewalks to the special markings in underground stations for the visually impaired. But much remains to be done – both in private enterprise and at historical sights, where the protection of historical monuments often makes structural changes difficult.



“More information, less frustration.” This is the motto for these guidelines for our visitors with special needs. Do not hesitate to ask us if you cannot find the information that you are looking for. You can count on one thing: friendly Viennese people who will be happy to help you with any problems.



The information in these guidelines has been thoroughly researched and is up-to-date. Of course, circumstances can always change after publication. If you let us know of any inaccuracies you find, we will be very grateful and will make the necessary updates as soon as possible.





Your Vienna Tourist Board





A-1025 Vienna

Tel. +43–1–24 555

Fax +43–1–24 555–666

E-mail: info@vienna.info

Website: www.vienna.info











Contents Page



Hotels 3

Sights 32

Opera / Theater / Concerts 80

Cinemas 89

Cafés, Restaurants, Bars 93

Airport Information 103

Parking Information 105

Train Information 106

Underground, Streetcar, Bus 107

Services 108

Information for the Hearing-Impaired 110

Wheelchair Rental, Orthopedics 110

Vacation Dialysis 113

Special Transport 115

Specialized City Tour Guides 117

Public Restrooms 122







With the Vienna Card, you get unlimited access to Vienna's extensive public transportation system for 72 hours – including the underground, bus, and streetcar (steps!) – and receive discounts at many sights. However, many of these sightseeing attractions grant their own discounts to visitors with valid wheelchair-accessible identification – in such cases, the additional Vienna Card discounts are not applicable. For this reason, the Vienna Card is especially suitable for escorts of persons with special needs.



You may obtain the Vienna Card for 18.50 Euro in your Viennese hotel, at the Tourist Information Office (1st district, Albertinaplatz, daily from 9 am to 7 pm), at the sales and information booths of the Vienna transportation system, or by phone with your credit card (Tel. 798 44 00–148).







For all phone and fax numbers mentioned, please note that the country code for Austria is 43 and the city code for Vienna is 1. For calls made from outside Austria, these numbers must be dialed before the number itself.











Published by: Vienna Tourist Board, A-1025 Vienna. Deadline: September 1, 2009. All information subject to change. Translator's Note: The first floor, in Vienna, usually denotes the first floor above the ground floor. In the US, the first floor is the ground floor. For simplicity's sake, as customs are different in English-speaking countries, the term "1. Stock" has been translated as "second floor" throughout.

Vienna International Airport



Phone information 24 hours a day: Tel. 7007–222 33

Seeing-Eye dogs permitted

Toilets, elevators (buttons within reach) and ticket machines are adapted for guests with special needs.

Medical Center: Tel. 7007–222 45

www.viennaairport.com or www.viennaairport.at



Getting There

By taxi: Clearly marked parking spaces (free of charge) for disembarking and unloading

Access to departure lounge: no steps

Please register at the “Pick-up” point at Terminal 2 or as usual at the check-in desk of your airline.



By car: Wheelchair-accessible parking spaces in Parking Garage 3, 4 and at Parking Lot C. Please register at the “Pick-up” point in Parking Garage 3 or as usual at the check-in desk of your airline. The departure lounge may be accessed by elevator from the Parking Garage 3 – you are directly at Terminal 1.There is a 50% parking discount available when an ID card for persons with special needs is presented at cashier's office in Parking Garage 4 (Information: Tel. 7007–22 886).



The individual airlines will be happy to assist their passengers with the transfer to and from the airport – be sure to inquire when you obtain your ticket.



Airport Transfer Service (Vienna-Card discount)

Tel. 7007–35910, Transport with special busses available

Maximum 2 persons with wheelchairs and 6 escorts



By CAT (City Airport Train), (Vienna Card discount)

The CAT operates between the railway station “Bahnhof Wien Mitte” in the city center and the Vienna International Airport “Wien Schwechat”. There are no steps into the train and two wheelchair-spaces in every railway car.



By S-Bahn:

The entire services of the Austrian Federal Railroads

Within the airport building

Lowered telephones, wheelchair-accessible restrooms



Arrival and Departure

Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane



Further information: http://www.viennaairport.com/jart/prj3/via/website.ja...77&reserve-mode=active





Short stay parking zones



Guests with special needs do not have to pay parking fees (please place ID behind windscreen!).



The center of Vienna and its surrounding districts are limited parking zones subject to parking fees. The following rules apply: In the center of the city and its surrounding districts (districts 1 to 9 and 20) from 9 am until 10 pm on all workdays, all parking places are short-term and require a fee. District 15 around the Vienna Stadthalle is a limited parking zone from September 1 to June 30 every day between 6 and 11 pm (maximum parking duration in limited parking zones: 2 hours). In shopping streets, days and parking duration may vary: please pay close attention to the road signs. Short-term parking vouchers can be obtained at most tobacconists, in gas stations and the ticket offices as well as the ticket vending machines of the Vienna transportation system.



Throughout Austria, only drivers who have a disability pass may park for free in short stay parking zones. However, in Vienna it is also permitted if the front seat passenger has a disability pass, he or she is therefore driven by someone who does not have a pass (in other parts of Austria different regulations are valid). More information (unfortunately only in German): http://www.oeamtc.at/netautor/pages/resshp/anwendg/1009081.html



Make the right Move: Vienna by Train



Vienna's Train Stations

Many train stations in and around Vienna are equipped or are being reconstructed for travellers with special needs.



Train connections

Since there are various types of railway cars, some train connections are not easily accessible for travellers with special needs.



For further information concerning these services:

Center for Mobility Services

Tel. 05 1717 menu item 5

Daily 7 am – 10 pm

mobilitaetsservice@pv.oebb.at

Fax 5800 830–05555

www.oebb.at



Underground, Streetcar and Bus



Vienna's public transportation system is not entirely accessible, since the entrances to most streetcars have steps – exceptions include “low floor” streetcars on the 1, 2, 5, 6, 26, 31, 37, 40, 43, 44, 46, 49, 58, 60, 62, 65,67, 71, D and O lines. Displays at the streetcar stations have a blinking wheelchair symbol showing how many minutes are left until a “low floor” streetcar will depart. Furthermore, Vienna’s public transport system offers a dynamic information system about the departure times of “low floor“ streetcars (http://www.wienerlinien.at/itip/?lng=uk). “Low floor” buses are in use on all bus routes.



Vienna’s subway system is well-equipped for guests with special needs. 80% of all stations have "guiding strips" for the visually impaired, showing the way to stairs, escalators and elevators. All of the stations have an elevator. However, since these need to be serviced or are out of order from time to time, it is possible to check in advance at
Tel. 7909–0. Further information is available at

www.wienerlinien.at or
www.wl-barrierefrei.at (only in German)



Information and Advice for Visitors with Special Needs



Tourist Information Vienna

from the Vienna Tourist Board

1st district, Albertinaplatz / Maysedergasse intersection (daily 9 am – 7 pm)

Main entrance: No steps, automatic sliding door (door width: 180 cm)

No wheelchair-accessible restroom

Seeing-eye dogs permitted



wienXtra Children's Information

In the MuseumsQuartier Vienna

Information and services for children's and family activities in Vienna

Tel. 4000–84 400

Tue–Thu 2 pm – 7 pm, Fri–Sun, public holiday 10 am – 5 pm

Main entrance: no steps, double swinging door with time-delayed closing mechanism, opens to the outside

Wheelchair-accessible restroom

Seeing-eye dogs permitted

www.kinderinfowien.at (only in German)



Behindertenberatungszentrum BIZEPS

(Information Center for Persons with Special Needs)

Kaiserstrasse 55/3/4a

1070 Vienna

Tel. 523 89 21

E-mail: office@bizeps.or.at

www.bizeps.or.at (only in German)

You can find more restaurants in the BIZEPS "Dining with few obstacles" guide (in German), which you can download at: http://www.bizeps.or.at/info/lokale



Österreichischer Blinden- und Sehbehindertenverband

(Austrian Union of the Blind and the Visually Impaired)

Hägelingasse 4–6

1140 Vienna

Tel. 982 75 84–201, 0800 22 77 00 (toll-free in Vienna)

E-Mail: office@blindenverband.at

www.oebsv.at

Louis Braille Haus

14th district, Hägelingasse 4-6

Tel. 981 89–112 or –101

E-Mail: office@braille.at
www.braille.at (only in German)



Verein Aktion Gemeinsam Reisen (Travelling together) – travel agency

Neilreichgasse 113/23/2

1100 Vienna

Tel. 974 13 91

E-Mail: agr.reisen@behindertenreisen.at

www.behindertenreisen.at



Resources for wheelchair-accessible tourism in Austria:

Infoplatform for Accessible Tourism in Austria (IBFT – Informationsplattform Barrierefreier Tourismus)

www.ibft.at



Austrian Union for Rehabilitation (Österreichische Arbeitsgemeinschaft für Rehabilitation, ÖAR), umbrella organization of the Austrian National Council of Persons with special needs

www.oear.or.at (General information in English)







Information for the Hearing-Impaired



Austrian Association for the Hearing-Impaired (ÖGLB)

Waldgasse 13/2

A–1100 Vienna

Tel. 603 08 53

Fax: 602 34 59

E-Mail: info@oeglb.at

www.oeglb.at (only in German)



Information (in German) for the Hearing-Impaired:

www.gehoerlos.at



Wheelchair Rental & Orthopedics



Please note that there may be long waiting periods when renting an Electro-Scooter.



Bständig

1st district, Freyung 5, Tel. 533 73 04

3rd district, Landstrasser Hauptstrasse 102, Tel. 713 51 39

6th district, Mariahilfer Strasse 95, Tel. 596 12 85

22nd district, Am langen Felde 6, Tel. 202 45 22

Store hours: Mon–Fri 9 am – 6 pm, Sat 9 am – 1 pm

Wheelchair repairs: Mon–Fri 8 am – 4 pm

Wheelchair rental: 7.27 Euro per day, 200 Euro deposit (for private persons – when booking with a tour operator, no deposit), passport

Reservation by telephone recommended

Further stores: www.bstaendig.at (only in German)



Frühwald & Söhne

1st district, Börseplatz 7, Tel. 533 21 00

Mon–Fri 8 am – 5.30 pm

Wheelchair rental:

15 Euro per week (2 week minimum), 220 Euro deposit, passport

Reservation by telephone recommended

Workshop: 22nd district, Rudolf Hausner Gasse 11

Tel. 533 25 15

Mon–Fri 7 am – 4 pm

Elektro-Scooter: 20,40 Euro / day, 750 Euro deposit; delivery to and from hotel: 50 Euro

www.fruehwald.net (only in German)



Laborex Sanesco

14th district, Linzer Strasse 44–46, Tel. 05 06 03–290

Mon–Thu 9 am – noon, 1 pm – 5 pm, Fri 9 am – 2 pm

Wheelchair rental: 44.33 Euro per month, deposit, passport

Loans of crutches and walking aids possible, mobile oxygen (concentrate / gas) 9.20 Euro / day, E-Bikes on request

www.messergroup.com/laborex/ (only in German)



Matzka Rehatechnik GmbH (Rehabilitation Center)

18th district, Gentzgasse 166, Tel. 479 15 66

Mon–Thu 8 am – 5 pm, Fri 9 am – 1 pm

Wheelchair-rental, quick wheelchair repairs

www.matzka.at (only in German)



Ortoproban

8th district, Piaristengasse 17, Tel. 402 21 25–0 or –19

Mon–Fri 8 am – 6 pm, Sat 9 am – noon (July & August closed Sat)

Workshop: Mon–Thu 8 am – 3:30 pm, Fri 8 am – 2 pm

Sale of orthopedic articles, walking aids and useful objects for everyday life

Repair of artificial limbs, crutch rental

Wheelchair rental: rental fee: 5.30 Euro / day, 20 Euro / week, deposit: 150 Euro and identity card

www.ortoproban.at (only in German)



Elektro-Scooter-Verleih City Go

7th district, Burggasse 24, Tel. 524 53 02, Fax 522 31 55

city-go@utanet.at

Mon–Tue 8 am – 5 pm, Fri 8 am – 12 pm

Deposit: 200 Euro, costs per day: 30 Euro

Please bring along a photocopy of your ID and your vacation address in Vienna.

www.city-go.at (only in German)



Vacation Dialysis



The available dialysis treatments for chronically ill patients are just sufficient enough to take care of Viennese patients (emergencies excepted). Should you depend on dialysis apparatus, please contact one of the following dialysis centers before starting your trip.



Krankenhaus Rudolfstiftung (Hospital)

Department of Nephrology and Hemo-Dialysis

3rd district, Juchgasse 25, Tel. 711 65–2315

Only a few places available, prior registration by telephone essential (optimally, 1 or 2 months ahead of time)



Universitätsklinik für Innere Medizin III AKH-General Hospital

Clinical Department for Nephrology & Dialysis

9th district, Lazarettgasse 14 (Component 83, C Nord)

Entrance for Dialysis: 9th district, Lazarettgasse 14

Chron. Dialysis 1 & 2, Tel. 40 400–2138, –2021 or –2190 (until 3:30 pm)

Fax 40 400-2194

Appointments by telephone, at least four weeks ahead of time



Wilhelminenspital (Hospital)

Department for Internal Medicine Nephrology / Dialysis / Chron.
Dialysis Pavilion 19/17

16th district, Montleartstrasse 37

Tel. 49 150–2624 (8 am – 3 pm), prior reservation two weeks ahead of time necessary



Vacation Dialysis Center Dr. Köck

18th district, Währinger Strasse 145

Tel. 479 53 00, Fax: 470 12 47

Outpatient Clinic by prior arrangement

www.dialyse-wien.com



Center for Social Medicine

(Sozialmedizinisches Zentrum Ost – Donauspital)

3rd Medical Station

22nd district, Langobardenstrasse 122

Tel. 288 02–5410, prior registration by telephone four weeks ahead of time essential, medical papers necessary (HIV, Hepatitis B & C, blood type, dialysis modalities)





Special Transportation



Eiseler & Löffler

Also special wheelchair-tours (full-day and half-day)

Tel. 258 58 80, Fax 258 58 80-88



ETS-Lines European Travel Service

Also special wheelchair-tours (full-day and half-day)

Tel. 405 50 55, Fax 405 50 66, info@ets-lines.com

www.ets-lines.com (only in German)



Funkfahrtendienst Gschwindl

Also special wheelchair-tours (full-day and half-day)

Tel. 810 40 01, Fax 810 40 02

E-mail: office@gschwindl.at

www.gschwindl.at



Haller mobil

Also special wheelchair-tours (full-day and half-day)

Tel. 869 82 62, Fax 869 82 62–50

E-mail: office@haller-mobil.at, www.haller-mobil.at



Jocher

Also special wheelchair-tours (full-day and half-day) – prior arrangement via E-Mail necessary

Tel. 408 94 64, Fax 408 95 28

bestellung@fahrtendienste-jocher.at

www.fahrtendienste-jocher.at (only in German)



Funk Fahrtendienst Kreutzer

Also special wheelchair-tours (full-day and half-day) – prior arrangement necessary

Tel. 408 61 67, Fax 408 61 67–14, office@fahrtendienst-kreutzer.at



ÖHTB Fahrtendienst

Tel. 768 50 80, Fax 768 50 80–17
原文載於: 背包客棧自助旅行論壇 http://www.backpackers.com.tw/forum/showthread.php?t=315228

E-mail: dispo.fahrtendienst@chello.at



WAKA Fahrtendienst

Excursions within or around Vienna, for groups special wheelchair bus available

Tel. 332 55 42, Fax 332 55 45, klaus.widl@waka.at

www.waka.at (only in German)



Wiener Lokalbahnen Verkehrsdienste

More than 100 vans equipped for guests with special needs, operate securely for you in Vienna.

Also special wheelchair-tours (full-day and half-day).

Tel. 815 60 70, Fax: 815 60 70–250

E-mail: disposition@wlb.at

www.verkehrsdienste.at



Fiaker for wheelchair-users

The company Michelfeit provides Fiaker rides in special carriages for wheelchair users and up to two escorts (max. 300 kg).

Itinerary and time table according to prior arrangements, 95 Euro / hour

Languages available: German, English, Polish and Russian

martina@chamottefabrik.at

Fax 728 94 10

www.pferde-in-wien.at (only in German)

Specialized Tour Guides



Barizza, Chiara

15th district, Ben.-Schellingergasse 34 / 32

Mobile phone: +43 664 421 85 84

Fax 911 58 94

chiara@barizza.at

German, Italian

Tours for the visually impaired / tours for visitors with special needs



Fullerney, Mag. Romana

14th district, Hernstorferstrasse 29 / 42

Tel. & Fax 990 44 95

Mobile phone: +43 664 272 05 73

rfullerney@hotmail.com

German, English, Spanish, Portugese

Tours for the visually impaired / tours for visitors with special needs



Glöckler, Mag. Ilse

21st district, Patrizigasse 21 / 22

Mobile phone: +43 664 415 50 33

office@wienerwege.at

German, English

www.wienerwege.at



Jonke-Hrdlicka, Romana

19th district, Friedlgasse 34/7

Tel. & Fax 320 75 43

Mobile phone: +43 664 201 77 65

romana.jonke@aon.at

German, English, French, Italian

Tours for visitors with special needs



Kahl, Carola

Poststeig 5, 3003 Gablitz

Tel. & Fax +43 2231 612 82

Mobile phone: +43 664 371 20 24

carolakahl@viennacityguide.eu

German, English

Tours for visitors with special needs



Keisler, Gabriella

14th district, Ulmenstrasse 27

Tel. & Fax 911 46 66 1

Mobile phone: +43 664 313 94 44

keisler@utanet.at

German, Hungarian

Tours for visitors with special needs



Killian, Edith Helena

12th district, Rosenhügelstrasse 37 / 1 / 13

Tel. & Fax 802 43 79

Mobile phone: +43 676 304 47 27

killianguide@gmx.at

German, English, French

Tours for the visually impaired



Marwan, Alexander

6th district, Webgasse 4 / 8

Tel. 595 62 81, Fax 596 02 01

Mobile phone: +43 6991 047 48 28

marwan@viennavisit.at

German, English

www.viennavisit.at



Massenbauer, Mag. Sigrid

9th district, Widerhoferpl. 4 / 12

Tel. 317 88 70

Mobile phone: +43 664 160 92 14

Fax 317 88 70–15

sigrid.massenbauer@massenbauer.at English

Tours for the visually impaired / tours for visitors with special needs



Minnich, Uta

13th district, Weidlichgasse 12

Tel. & Fax 876 88 54

Mobile phone +43 664 271 95 65

utaguide@utanet.at

German, English, French

Tours for the visually impaired



Ortner, Renate

6th district, Mariahilfer Strasse 105 /2 / 2 / 17

Tel. & Fax 597 12 86

wolfgang-re-ortner@chello.at

German

Tours for the visually impaired



Pavese, Claude

23rd district, Haymogasse 29/2/3

Tel. & Fax 889 40 70

Mobile phone: +43 699 1 212 20 04

claudepavese@aon.at

French

Tours for the visually impaired



Per Pedes

5th district, Einsiedlergasse 6 / 8

Tel. & Fax 544 96 68

Mobile phone: +43 664/301 76 05

wien.office@perpedes.at

All languages

Tours for the visually impaired / tours for visitors with special needs

www.perpedes.at



Pfister, Franziska

15th district, Kriemhildplatz 9 / 17

Tel. 789 69 90 and mobile phone: +43 676 948 33 03

f.pfister@guidewien.com

www.guidewien.com

German, English, Swedish, Norwegian



Schober, Hedvig

16th district, Wilhelminenstraße 34 / 15–17 / 18

Tel. & Fax 480 87 45

Mobile phone: +43 676 482 76 18

karl.schober2@chello.at

German, French, Hungarian



Strobl, Julia

8th district, Breitenfelder Gasse 18 / 8

Mobile phone: +43 676 934 09 39

Fax 405 05 024

jmstrobl@hotmail.com

German, English



Yu, Hsiang-Cho

10th district, Columbusgasse 89 / 19

Tel. & Fax +43 2252 790 305

Mobile phone: +43 676 408 19 82

yuhsiangcho@hotmail.com

German, Chinese, Taiwanese, Mandarin



Zeiler, Mag. Lisa

18th district, Schöffelgasse 38/3

Tel. & Fax 402 36 88

lisa.zeiler@gmx.at

German, English

Tours for the visually impaired / tours for visitors with special needs





Österreichische Arbeitsgemeinschaft für Rehabilitation

Dachorganisation der Behindertenverbände Österreichs (ÖAR)

(Federation of Austrian Handicapped Associations)

www.oear.or.at (general information in English

On the website of the ÖAR you find a listing of the Austrian euro key restrooms, stair lifts, etc. (only in German)

http://www.oear.or.at/bildbibliothek/pdf-dateien/Euro-key_WC_23062009.pdf





Check which stop lights have aids for orientation for visually impaired (only in German): http://www.wien.gv.at/verkehr/ampeln/signale/bezirk/index.htm



Maps of various districts of Vienna are available at the “Bundes-Blindenerziehungsinstitut” for 2 EURO per piece or coloured drawing:



Bundes-Blindenerziehungsinstitut

Blindendruckverlag

2nd district, Wittelsbachstraße 5

Tel. 728 08 66–268 oder 280 (Frau Wilhelm, Frau Wallner oder Frau Bauer) oder DW 218 (Verlagsleitung, Frau Papst)

bdv@bbi.at



Find an exact listing of the available maps at: www.bbi.at/deutsch/bdv/plaene.php













Accessible Vienna

Vienna for Visitors with Special Needs









Dear guests,



Being a person with special needs should not prevent you from traveling. Vienna waits for you… You can enjoy Vienna, even though the architects of the Gothic era and palace owners of the Baroque age could never have envisioned the innovation of wheelchairs. And even today, some buildings are designed with more emphasis on architectural eccentricities than on access for persons with special needs – in other cases, alas, it is simple indifference.



The Vienna City Administration has long offered a number of different services for people with special needs, ranging from accessible sidewalks to the special markings in underground stations for the visually impaired. But much remains to be done – both in private enterprise and at historical sights, where the protection of historical monuments often makes structural changes difficult.



“More information, less frustration.” This is the motto for these guidelines for our visitors with special needs. Do not hesitate to ask us if you cannot find the information that you are looking for. You can count on one thing: friendly Viennese people who will be happy to help you with any problems.



The information in these guidelines has been thoroughly researched and is up-to-date. Of course, circumstances can always change after publication. If you let us know of any inaccuracies you find, we will be very grateful and will make the necessary updates as soon as possible.





Your Vienna Tourist Board





A-1025 Vienna

Tel. +43–1–24 555

Fax +43–1–24 555–666

E-mail: info@vienna.info

Website: www.vienna.info











Contents Page



Hotels 3

Sights 32

Opera / Theater / Concerts 80

Cinemas 89

Cafés, Restaurants, Bars 93

Airport Information 103

Parking Information 105

Train Information 106

Underground, Streetcar, Bus 107

Services 108

Information for the Hearing-Impaired 110

Wheelchair Rental, Orthopedics 110

Vacation Dialysis 113

Special Transport 115

Specialized City Tour Guides 117

Public Restrooms 122







With the Vienna Card, you get unlimited access to Vienna's extensive public transportation system for 72 hours – including the underground, bus, and streetcar (steps!) – and receive discounts at many sights. However, many of these sightseeing attractions grant their own discounts to visitors with valid wheelchair-accessible identification – in such cases, the additional Vienna Card discounts are not applicable. For this reason, the Vienna Card is especially suitable for escorts of persons with special needs.



You may obtain the Vienna Card for 18.50 Euro in your Viennese hotel, at the Tourist Information Office (1st district, Albertinaplatz, daily from 9 am to 7 pm), at the sales and information booths of the Vienna transportation system, or by phone with your credit card (Tel. 798 44 00–148).







For all phone and fax numbers mentioned, please note that the country code for Austria is 43 and the city code for Vienna is 1. For calls made from outside Austria, these numbers must be dialed before the number itself.











Published by: Vienna Tourist Board, A-1025 Vienna. Deadline: September 1, 2009. All information subject to change. Translator's Note: The first floor, in Vienna, usually denotes the first floor above the ground floor. In the US, the first floor is the ground floor. For simplicity's sake, as customs are different in English-speaking countries, the term "1. Stock" has been translated as "second floor" throughout.

Vienna International Airport



Phone information 24 hours a day: Tel. 7007–222 33

Seeing-Eye dogs permitted

Toilets, elevators (buttons within reach) and ticket machines are adapted for guests with special needs.

Medical Center: Tel. 7007–222 45

www.viennaairport.com or www.viennaairport.at



Getting There

By taxi: Clearly marked parking spaces (free of charge) for disembarking and unloading

Access to departure lounge: no steps

Please register at the “Pick-up” point at Terminal 2 or as usual at the check-in desk of your airline.



By car: Wheelchair-accessible parking spaces in Parking Garage 3, 4 and at Parking Lot C. Please register at the “Pick-up” point in Parking Garage 3 or as usual at the check-in desk of your airline. The departure lounge may be accessed by elevator from the Parking Garage 3 – you are directly at Terminal 1.There is a 50% parking discount available when an ID card for persons with special needs is presented at cashier's office in Parking Garage 4 (Information: Tel. 7007–22 886).



The individual airlines will be happy to assist their passengers with the transfer to and from the airport – be sure to inquire when you obtain your ticket.



Airport Transfer Service (Vienna-Card discount)

Tel. 7007–35910, Transport with special busses available

Maximum 2 persons with wheelchairs and 6 escorts



By CAT (City Airport Train), (Vienna Card discount)

The CAT operates between the railway station “Bahnhof Wien Mitte” in the city center and the Vienna International Airport “Wien Schwechat”. There are no steps into the train and two wheelchair-spaces in every railway car.



By S-Bahn:

The entire services of the Austrian Federal Railroads

Within the airport building

Lowered telephones, wheelchair-accessible restrooms



Arrival and Departure

Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane



Further information: http://www.viennaairport.com/jart/prj3/via/website.ja...77&reserve-mode=active





Short stay parking zones



Guests with special needs do not have to pay parking fees (please place ID behind windscreen!).



The center of Vienna and its surrounding districts are limited parking zones subject to parking fees. The following rules apply: In the center of the city and its surrounding districts (districts 1 to 9 and 20) from 9 am until 10 pm on all workdays, all parking places are short-term and require a fee. District 15 around the Vienna Stadthalle is a limited parking zone from September 1 to June 30 every day between 6 and 11 pm (maximum parking duration in limited parking zones: 2 hours). In shopping streets, days and parking duration may vary: please pay close attention to the road signs. Short-term parking vouchers can be obtained at most tobacconists, in gas stations and the ticket offices as well as the ticket vending machines of the Vienna transportation system.



Throughout Austria, only drivers who have a disability pass may park for free in short stay parking zones. However, in Vienna it is also permitted if the front seat passenger has a disability pass, he or she is therefore driven by someone who does not have a pass (in other parts of Austria different regulations are valid). More information (unfortunately only in German): http://www.oeamtc.at/netautor/pages/resshp/anwendg/1009081.html



Make the right Move: Vienna by Train



Vienna's Train Stations

Many train stations in and around Vienna are equipped or are being reconstructed for travellers with special needs.



Train connections

Since there are various types of railway cars, some train connections are not easily accessible for travellers with special needs.



For further information concerning these services:

Center for Mobility Services

Tel. 05 1717 menu item 5

Daily 7 am – 10 pm

mobilitaetsservice@pv.oebb.at

Fax 5800 830–05555

www.oebb.at



Underground, Streetcar and Bus



Vienna's public transportation system is not entirely accessible, since the entrances to most streetcars have steps – exceptions include “low floor” streetcars on the 1, 2, 5, 6, 26, 31, 37, 40, 43, 44, 46, 49, 58, 60, 62, 65,67, 71, D and O lines. Displays at the streetcar stations have a blinking wheelchair symbol showing how many minutes are left until a “low floor” streetcar will depart. Furthermore, Vienna’s public transport system offers a dynamic information system about the departure times of “low floor“ streetcars (http://www.wienerlinien.at/itip/?lng=uk). “Low floor” buses are in use on all bus routes.



Vienna’s subway system is well-equipped for guests with special needs. 80% of all stations have "guiding strips" for the visually impaired, showing the way to stairs, escalators and elevators. All of the stations have an elevator. However, since these need to be serviced or are out of order from time to time, it is possible to check in advance at
Tel. 7909–0. Further information is available at

www.wienerlinien.at or
www.wl-barrierefrei.at (only in German)



Information and Advice for Visitors with Special Needs



Tourist Information Vienna

from the Vienna Tourist Board

1st district, Albertinaplatz / Maysedergasse intersection (daily 9 am – 7 pm)

Main entrance: No steps, automatic sliding door (door width: 180 cm)

No wheelchair-accessible restroom

Seeing-eye dogs permitted



wienXtra Children's Information

In the MuseumsQuartier Vienna

Information and services for children's and family activities in Vienna

Tel. 4000–84 400

Tue–Thu 2 pm – 7 pm, Fri–Sun, public holiday 10 am – 5 pm

Main entrance: no steps, double swinging door with time-delayed closing mechanism, opens to the outside

Wheelchair-accessible restroom

Seeing-eye dogs permitted

www.kinderinfowien.at (only in German)



Behindertenberatungszentrum BIZEPS

(Information Center for Persons with Special Needs)

Kaiserstrasse 55/3/4a

1070 Vienna

Tel. 523 89 21

E-mail: office@bizeps.or.at

www.bizeps.or.at (only in German)

You can find more restaurants in the BIZEPS "Dining with few obstacles" guide (in German), which you can download at: http://www.bizeps.or.at/info/lokale



Österreichischer Blinden- und Sehbehindertenverband

(Austrian Union of the Blind and the Visually Impaired)

Hägelingasse 4–6

1140 Vienna

Tel. 982 75 84–201, 0800 22 77 00 (toll-free in Vienna)

E-Mail: office@blindenverband.at

www.oebsv.at

Louis Braille Haus

14th district, Hägelingasse 4-6

Tel. 981 89–112 or –101

E-Mail: office@braille.at
www.braille.at (only in German)



Verein Aktion Gemeinsam Reisen (Travelling together) – travel agency

Neilreichgasse 113/23/2

1100 Vienna

Tel. 974 13 91

E-Mail: agr.reisen@behindertenreisen.at

www.behindertenreisen.at



Resources for wheelchair-accessible tourism in Austria:

Infoplatform for Accessible Tourism in Austria (IBFT – Informationsplattform Barrierefreier Tourismus)

www.ibft.at



Austrian Union for Rehabilitation (Österreichische Arbeitsgemeinschaft für Rehabilitation, ÖAR), umbrella organization of the Austrian National Council of Persons with special needs

www.oear.or.at (General information in English)







Information for the Hearing-Impaired



Austrian Association for the Hearing-Impaired (ÖGLB)

Waldgasse 13/2

A–1100 Vienna

Tel. 603 08 53

Fax: 602 34 59

E-Mail: info@oeglb.at

www.oeglb.at (only in German)



Information (in German) for the Hearing-Impaired:

www.gehoerlos.at



Wheelchair Rental & Orthopedics



Please note that there may be long waiting periods when renting an Electro-Scooter.



Bständig

1st district, Freyung 5, Tel. 533 73 04

3rd district, Landstrasser Hauptstrasse 102, Tel. 713 51 39

6th district, Mariahilfer Strasse 95, Tel. 596 12 85

22nd district, Am langen Felde 6, Tel. 202 45 22

Store hours: Mon–Fri 9 am – 6 pm, Sat 9 am – 1 pm

Wheelchair repairs: Mon–Fri 8 am – 4 pm

Wheelchair rental: 7.27 Euro per day, 200 Euro deposit (for private persons – when booking with a tour operator, no deposit), passport

Reservation by telephone recommended

Further stores: www.bstaendig.at (only in German)



Frühwald & Söhne

1st district, Börseplatz 7, Tel. 533 21 00

Mon–Fri 8 am – 5.30 pm

Wheelchair rental:

15 Euro per week (2 week minimum), 220 Euro deposit, passport

Reservation by telephone recommended

Workshop: 22nd district, Rudolf Hausner Gasse 11
原文載於: 背包客棧自助旅行論壇 http://www.backpackers.com.tw/forum/showthread.php?t=315228

Tel. 533 25 15

Mon–Fri 7 am – 4 pm

Elektro-Scooter: 20,40 Euro / day, 750 Euro deposit; delivery to and from hotel: 50 Euro

www.fruehwald.net (only in German)



Laborex Sanesco

14th district, Linzer Strasse 44–46, Tel. 05 06 03–290

Mon–Thu 9 am – noon, 1 pm – 5 pm, Fri 9 am – 2 pm

Wheelchair rental: 44.33 Euro per month, deposit, passport

Loans of crutches and walking aids possible, mobile oxygen (concentrate / gas) 9.20 Euro / day, E-Bikes on request

www.messergroup.com/laborex/ (only in German)



Matzka Rehatechnik GmbH (Rehabilitation Center)

18th district, Gentzgasse 166, Tel. 479 15 66

Mon–Thu 8 am – 5 pm, Fri 9 am – 1 pm

Wheelchair-rental, quick wheelchair repairs

www.matzka.at (only in German)



Ortoproban

8th district, Piaristengasse 17, Tel. 402 21 25–0 or –19

Mon–Fri 8 am – 6 pm, Sat 9 am – noon (July & August closed Sat)

Workshop: Mon–Thu 8 am – 3:30 pm, Fri 8 am – 2 pm

Sale of orthopedic articles, walking aids and useful objects for everyday life

Repair of artificial limbs, crutch rental

Wheelchair rental: rental fee: 5.30 Euro / day, 20 Euro / week, deposit: 150 Euro and identity card

www.ortoproban.at (only in German)



Elektro-Scooter-Verleih City Go

7th district, Burggasse 24, Tel. 524 53 02, Fax 522 31 55

city-go@utanet.at

Mon–Tue 8 am – 5 pm, Fri 8 am – 12 pm

Deposit: 200 Euro, costs per day: 30 Euro

Please bring along a photocopy of your ID and your vacation address in Vienna.

www.city-go.at (only in German)



Vacation Dialysis



The available dialysis treatments for chronically ill patients are just sufficient enough to take care of Viennese patients (emergencies excepted). Should you depend on dialysis apparatus, please contact one of the following dialysis centers before starting your trip.



Krankenhaus Rudolfstiftung (Hospital)

Department of Nephrology and Hemo-Dialysis

3rd district, Juchgasse 25, Tel. 711 65–2315

Only a few places available, prior registration by telephone essential (optimally, 1 or 2 months ahead of time)



Universitätsklinik für Innere Medizin III AKH-General Hospital

Clinical Department for Nephrology & Dialysis

9th district, Lazarettgasse 14 (Component 83, C Nord)

Entrance for Dialysis: 9th district, Lazarettgasse 14

Chron. Dialysis 1 & 2, Tel. 40 400–2138, –2021 or –2190 (until 3:30 pm)

Fax 40 400-2194

Appointments by telephone, at least four weeks ahead of time



Wilhelminenspital (Hospital)

Department for Internal Medicine Nephrology / Dialysis / Chron.
Dialysis Pavilion 19/17

16th district, Montleartstrasse 37

Tel. 49 150–2624 (8 am – 3 pm), prior reservation two weeks ahead of time necessary



Vacation Dialysis Center Dr. Köck

18th district, Währinger Strasse 145

Tel. 479 53 00, Fax: 470 12 47

Outpatient Clinic by prior arrangement

www.dialyse-wien.com



Center for Social Medicine

(Sozialmedizinisches Zentrum Ost – Donauspital)

3rd Medical Station

22nd district, Langobardenstrasse 122

Tel. 288 02–5410, prior registration by telephone four weeks ahead of time essential, medical papers necessary (HIV, Hepatitis B & C, blood type, dialysis modalities)





Special Transportation



Eiseler & Löffler

Also special wheelchair-tours (full-day and half-day)

Tel. 258 58 80, Fax 258 58 80-88



ETS-Lines European Travel Service

Also special wheelchair-tours (full-day and half-day)

Tel. 405 50 55, Fax 405 50 66, info@ets-lines.com

www.ets-lines.com (only in German)



Funkfahrtendienst Gschwindl

Also special wheelchair-tours (full-day and half-day)

Tel. 810 40 01, Fax 810 40 02

E-mail: office@gschwindl.at

www.gschwindl.at



Haller mobil

Also special wheelchair-tours (full-day and half-day)

Tel. 869 82 62, Fax 869 82 62–50

E-mail: office@haller-mobil.at, www.haller-mobil.at



Jocher

Also special wheelchair-tours (full-day and half-day) – prior arrangement via E-Mail necessary

Tel. 408 94 64, Fax 408 95 28

bestellung@fahrtendienste-jocher.at

www.fahrtendienste-jocher.at (only in German)



Funk Fahrtendienst Kreutzer

Also special wheelchair-tours (full-day and half-day) – prior arrangement necessary

Tel. 408 61 67, Fax 408 61 67–14, office@fahrtendienst-kreutzer.at



ÖHTB Fahrtendienst

Tel. 768 50 80, Fax 768 50 80–17

E-mail: dispo.fahrtendienst@chello.at



WAKA Fahrtendienst

Excursions within or around Vienna, for groups special wheelchair bus available

Tel. 332 55 42, Fax 332 55 45, klaus.widl@waka.at

www.waka.at (only in German)



Wiener Lokalbahnen Verkehrsdienste

More than 100 vans equipped for guests with special needs, operate securely for you in Vienna.

Also special wheelchair-tours (full-day and half-day).

Tel. 815 60 70, Fax: 815 60 70–250

E-mail: disposition@wlb.at

www.verkehrsdienste.at



Fiaker for wheelchair-users

The company Michelfeit provides Fiaker rides in special carriages for wheelchair users and up to two escorts (max. 300 kg).

Itinerary and time table according to prior arrangements, 95 Euro / hour

Languages available: German, English, Polish and Russian

martina@chamottefabrik.at

Fax 728 94 10

www.pferde-in-wien.at (only in German)

Specialized Tour Guides



Barizza, Chiara

15th district, Ben.-Schellingergasse 34 / 32

Mobile phone: +43 664 421 85 84

Fax 911 58 94

chiara@barizza.at

German, Italian

Tours for the visually impaired / tours for visitors with special needs



Fullerney, Mag. Romana

14th district, Hernstorferstrasse 29 / 42

Tel. & Fax 990 44 95

Mobile phone: +43 664 272 05 73

rfullerney@hotmail.com

German, English, Spanish, Portugese

Tours for the visually impaired / tours for visitors with special needs



Glöckler, Mag. Ilse

21st district, Patrizigasse 21 / 22

Mobile phone: +43 664 415 50 33

office@wienerwege.at

German, English

www.wienerwege.at



Jonke-Hrdlicka, Romana

19th district, Friedlgasse 34/7

Tel. & Fax 320 75 43

Mobile phone: +43 664 201 77 65

romana.jonke@aon.at

German, English, French, Italian

Tours for visitors with special needs



Kahl, Carola

Poststeig 5, 3003 Gablitz

Tel. & Fax +43 2231 612 82

Mobile phone: +43 664 371 20 24

carolakahl@viennacityguide.eu

German, English

Tours for visitors with special needs



Keisler, Gabriella

14th district, Ulmenstrasse 27

Tel. & Fax 911 46 66 1

Mobile phone: +43 664 313 94 44

keisler@utanet.at

German, Hungarian

Tours for visitors with special needs



Killian, Edith Helena

12th district, Rosenhügelstrasse 37 / 1 / 13

Tel. & Fax 802 43 79

Mobile phone: +43 676 304 47 27

killianguide@gmx.at

German, English, French

Tours for the visually impaired



Marwan, Alexander

6th district, Webgasse 4 / 8

Tel. 595 62 81, Fax 596 02 01

Mobile phone: +43 6991 047 48 28

marwan@viennavisit.at

German, English

www.viennavisit.at



Massenbauer, Mag. Sigrid

9th district, Widerhoferpl. 4 / 12

Tel. 317 88 70

Mobile phone: +43 664 160 92 14

Fax 317 88 70–15

sigrid.massenbauer@massenbauer.at English

Tours for the visually impaired / tours for visitors with special needs



Minnich, Uta

13th district, Weidlichgasse 12

Tel. & Fax 876 88 54

Mobile phone +43 664 271 95 65

utaguide@utanet.at

German, English, French

Tours for the visually impaired



Ortner, Renate

6th district, Mariahilfer Strasse 105 /2 / 2 / 17

Tel. & Fax 597 12 86

wolfgang-re-ortner@chello.at

German

Tours for the visually impaired



Pavese, Claude

23rd district, Haymogasse 29/2/3

Tel. & Fax 889 40 70

Mobile phone: +43 699 1 212 20 04

claudepavese@aon.at

French

Tours for the visually impaired



Per Pedes

5th district, Einsiedlergasse 6 / 8

Tel. & Fax 544 96 68

Mobile phone: +43 664/301 76 05

wien.office@perpedes.at

All languages

Tours for the visually impaired / tours for visitors with special needs

www.perpedes.at



Pfister, Franziska

15th district, Kriemhildplatz 9 / 17

Tel. 789 69 90 and mobile phone: +43 676 948 33 03

f.pfister@guidewien.com

www.guidewien.com

German, English, Swedish, Norwegian



Schober, Hedvig

16th district, Wilhelminenstraße 34 / 15–17 / 18

Tel. & Fax 480 87 45

Mobile phone: +43 676 482 76 18

karl.schober2@chello.at

German, French, Hungarian



Strobl, Julia

8th district, Breitenfelder Gasse 18 / 8

Mobile phone: +43 676 934 09 39

Fax 405 05 024

jmstrobl@hotmail.com

German, English



Yu, Hsiang-Cho

10th district, Columbusgasse 89 / 19

Tel. & Fax +43 2252 790 305

Mobile phone: +43 676 408 19 82

yuhsiangcho@hotmail.com

German, Chinese, Taiwanese, Mandarin



Zeiler, Mag. Lisa

18th district, Schöffelgasse 38/3

Tel. & Fax 402 36 88

lisa.zeiler@gmx.at

German, English

Tours for the visually impaired / tours for visitors with special needs





Österreichische Arbeitsgemeinschaft für Rehabilitation

Dachorganisation der Behindertenverbände Österreichs (ÖAR)

(Federation of Austrian Handicapped Associations)

www.oear.or.at (general information in English

On the website of the ÖAR you find a listing of the Austrian euro key restrooms, stair lifts, etc. (only in German)

http://www.oear.or.at/bildbibliothek/pdf-dateien/Euro-key_WC_23062009.pdf





Check which stop lights have aids for orientation for visually impaired (only in German): http://www.wien.gv.at/verkehr/ampeln/signale/bezirk/index.htm



Maps of various districts of Vienna are available at the “Bundes-Blindenerziehungsinstitut” for 2 EURO per piece or coloured drawing:



Bundes-Blindenerziehungsinstitut

Blindendruckverlag

2nd district, Wittelsbachstraße 5

Tel. 728 08 66–268 oder 280 (Frau Wilhelm, Frau Wallner oder Frau Bauer) oder DW 218 (Verlagsleitung, Frau Papst)

bdv@bbi.at



Find an exact listing of the available maps at: www.bbi.at/deutsch/bdv/plaene.php













Accessible Vienna

Vienna for Visitors with Special Needs









Dear guests,



Being a person with special needs should not prevent you from traveling. Vienna waits for you… You can enjoy Vienna, even though the architects of the Gothic era and palace owners of the Baroque age could never have envisioned the innovation of wheelchairs. And even today, some buildings are designed with more emphasis on architectural eccentricities than on access for persons with special needs – in other cases, alas, it is simple indifference.



The Vienna City Administration has long offered a number of different services for people with special needs, ranging from accessible sidewalks to the special markings in underground stations for the visually impaired. But much remains to be done – both in private enterprise and at historical sights, where the protection of historical monuments often makes structural changes difficult.



“More information, less frustration.” This is the motto for these guidelines for our visitors with special needs. Do not hesitate to ask us if you cannot find the information that you are looking for. You can count on one thing: friendly Viennese people who will be happy to help you with any problems.



The information in these guidelines has been thoroughly researched and is up-to-date. Of course, circumstances can always change after publication. If you let us know of any inaccuracies you find, we will be very grateful and will make the necessary updates as soon as possible.





Your Vienna Tourist Board





A-1025 Vienna

Tel. +43–1–24 555

Fax +43–1–24 555–666

E-mail: info@vienna.info

Website: www.vienna.info











Contents Page



Hotels 3

Sights 32

Opera / Theater / Concerts 80

Cinemas 89

Cafés, Restaurants, Bars 93

Airport Information 103

Parking Information 105

Train Information 106

Underground, Streetcar, Bus 107

Services 108

Information for the Hearing-Impaired 110

Wheelchair Rental, Orthopedics 110

Vacation Dialysis 113

Special Transport 115

Specialized City Tour Guides 117

Public Restrooms 122







With the Vienna Card, you get unlimited access to Vienna's extensive public transportation system for 72 hours – including the underground, bus, and streetcar (steps!) – and receive discounts at many sights. However, many of these sightseeing attractions grant their own discounts to visitors with valid wheelchair-accessible identification – in such cases, the additional Vienna Card discounts are not applicable. For this reason, the Vienna Card is especially suitable for escorts of persons with special needs.



You may obtain the Vienna Card for 18.50 Euro in your Viennese hotel, at the Tourist Information Office (1st district, Albertinaplatz, daily from 9 am to 7 pm), at the sales and information booths of the Vienna transportation system, or by phone with your credit card (Tel. 798 44 00–148).







For all phone and fax numbers mentioned, please note that the country code for Austria is 43 and the city code for Vienna is 1. For calls made from outside Austria, these numbers must be dialed before the number itself.











Published by: Vienna Tourist Board, A-1025 Vienna. Deadline: September 1, 2009. All information subject to change. Translator's Note: The first floor, in Vienna, usually denotes the first floor above the ground floor. In the US, the first floor is the ground floor. For simplicity's sake, as customs are different in English-speaking countries, the term "1. Stock" has been translated as "second floor" throughout.

Vienna International Airport



Phone information 24 hours a day: Tel. 7007–222 33

Seeing-Eye dogs permitted

Toilets, elevators (buttons within reach) and ticket machines are adapted for guests with special needs.

Medical Center: Tel. 7007–222 45

www.viennaairport.com or www.viennaairport.at



Getting There

By taxi: Clearly marked parking spaces (free of charge) for disembarking and unloading

Access to departure lounge: no steps

Please register at the “Pick-up” point at Terminal 2 or as usual at the check-in desk of your airline.



By car: Wheelchair-accessible parking spaces in Parking Garage 3, 4 and at Parking Lot C. Please register at the “Pick-up” point in Parking Garage 3 or as usual at the check-in desk of your airline. The departure lounge may be accessed by elevator from the Parking Garage 3 – you are directly at Terminal 1.There is a 50% parking discount available when an ID card for persons with special needs is presented at cashier's office in Parking Garage 4 (Information: Tel. 7007–22 886).



The individual airlines will be happy to assist their passengers with the transfer to and from the airport – be sure to inquire when you obtain your ticket.



Airport Transfer Service (Vienna-Card discount)

Tel. 7007–35910, Transport with special busses available

Maximum 2 persons with wheelchairs and 6 escorts



By CAT (City Airport Train), (Vienna Card discount)

The CAT operates between the railway station “Bahnhof Wien Mitte” in the city center and the Vienna International Airport “Wien Schwechat”. There are no steps into the train and two wheelchair-spaces in every railway car.



By S-Bahn:

The entire services of the Austrian Federal Railroads

Within the airport building

Lowered telephones, wheelchair-accessible restrooms



Arrival and Departure

Assistance by specially trained personnel upon request to the airline; wheelchairs, sedan chairs, special vehicles for transport to and from airplane



Further information: http://www.viennaairport.com/jart/prj3/via/website.ja...77&reserve-mode=active





Short stay parking zones



Guests with special needs do not have to pay parking fees (please place ID behind windscreen!).



The center of Vienna and its surrounding districts are limited parking zones subject to parking fees. The following rules apply: In the center of the city and its surrounding districts (districts 1 to 9 and 20) from 9 am until 10 pm on all workdays, all parking places are short-term and require a fee. District 15 around the Vienna Stadthalle is a limited parking zone from September 1 to June 30 every day between 6 and 11 pm (maximum parking duration in limited parking zones: 2 hours). In shopping streets, days and parking duration may vary: please pay close attention to the road signs. Short-term parking vouchers can be obtained at most tobacconists, in gas stations and the ticket offices as well as the ticket vending machines of the Vienna transportation system.



Throughout Austria, only drivers who have a disability pass may park for free in short stay parking zones. However, in Vienna it is also permitted if the front seat passenger has a disability pass, he or she is therefore driven by someone who does not have a pass (in other parts of Austria different regulations are valid). More information (unfortunately only in German): http://www.oeamtc.at/netautor/pages/resshp/anwendg/1009081.html



Make the right Move: Vienna by Train



Vienna's Train Stations

Many train stations in and around Vienna are equipped or are being reconstructed for travellers with special needs.



Train connections

Since there are various types of railway cars, some train connections are not easily accessible for travellers with special needs.



For further information concerning these services:

Center for Mobility Services

Tel. 05 1717 menu item 5

Daily 7 am – 10 pm

mobilitaetsservice@pv.oebb.at

Fax 5800 830–05555

www.oebb.at



Underground, Streetcar and Bus



Vienna's public transportation system is not entirely accessible, since the entrances to most streetcars have steps – exceptions include “low floor” streetcars on the 1, 2, 5, 6, 26, 31, 37, 40, 43, 44, 46, 49, 58, 60, 62, 65,67, 71, D and O lines. Displays at the streetcar stations have a blinking wheelchair symbol showing how many minutes are left until a “low floor” streetcar will depart. Furthermore, Vienna’s public transport system offers a dynamic information system about the departure times of “low floor“ streetcars (http://www.wienerlinien.at/itip/?lng=uk). “Low floor” buses are in use on all bus routes.



Vienna’s subway system is well-equipped for guests with special needs. 80% of all stations have "guiding strips" for the visually impaired, showing the way to stairs, escalators and elevators. All of the stations have an elevator. However, since these need to be serviced or are out of order from time to time, it is possible to check in advance at
Tel. 7909–0. Further information is available at

www.wienerlinien.at or
www.wl-barrierefrei.at (only in German)



Information and Advice for Visitors with Special Needs



Tourist Information Vienna

from the Vienna Tourist Board

1st district, Albertinaplatz / Maysedergasse intersection (daily 9 am – 7 pm)

Main entrance: No steps, automatic sliding door (door width: 180 cm)

No wheelchair-accessible restroom

Seeing-eye dogs permitted



wienXtra Children's Information

In the MuseumsQuartier Vienna

Information and services for children's and family activities in Vienna

Tel. 4000–84 400

Tue–Thu 2 pm – 7 pm, Fri–Sun, public holiday 10 am – 5 pm

Main entrance: no steps, double swinging door with time-delayed closing mechanism, opens to the outside

Wheelchair-accessible restroom

Seeing-eye dogs permitted

www.kinderinfowien.at (only in German)



Behindertenberatungszentrum BIZEPS

(Information Center for Persons with Special Needs)

Kaiserstrasse 55/3/4a

1070 Vienna

Tel. 523 89 21

E-mail: office@bizeps.or.at

www.bizeps.or.at (only in German)

You can find more restaurants in the BIZEPS "Dining with few obstacles" guide (in German), which you can download at: http://www.bizeps.or.at/info/lokale



Österreichischer Blinden- und Sehbehindertenverband

(Austrian Union of the Blind and the Visually Impaired)

Hägelingasse 4–6

1140 Vienna

Tel. 982 75 84–201, 0800 22 77 00 (toll-free in Vienna)

E-Mail: office@blindenverband.at

www.oebsv.at

Louis Braille Haus

14th district, Hägelingasse 4-6

Tel. 981 89–112 or –101

E-Mail: office@braille.at
www.braille.at (only in German)



Verein Aktion Gemeinsam Reisen (Travelling together) – travel agency

Neilreichgasse 113/23/2

1100 Vienna

Tel. 974 13 91

E-Mail: agr.reisen@behindertenreisen.at

www.behindertenreisen.at



Resources for wheelchair-accessible tourism in Austria:

Infoplatform for Accessible Tourism in Austria (IBFT – Informationsplattform Barrierefreier Tourismus)

www.ibft.at



Austrian Union for Rehabilitation (Österreichische Arbeitsgemeinschaft für Rehabilitation, ÖAR), umbrella organization of the Austrian National Council of Persons with special needs

www.oear.or.at (General information in English)







Information for the Hearing-Impaired



Austrian Association for the Hearing-Impaired (ÖGLB)

Waldgasse 13/2

A–1100 Vienna

Tel. 603 08 53

Fax: 602 34 59

E-Mail: info@oeglb.at

www.oeglb.at (only in German)



Information (in German) for the Hearing-Impaired:

www.gehoerlos.at



Wheelchair Rental & Orthopedics



Please note that there may be long waiting periods when renting an Electro-Scooter.



Bständig

1st district, Freyung 5, Tel. 533 73 04

3rd district, Landstrasser Hauptstrasse 102, Tel. 713 51 39

6th district, Mariahilfer Strasse 95, Tel. 596 12 85

22nd district, Am langen Felde 6, Tel. 202 45 22

Store hours: Mon–Fri 9 am – 6 pm, Sat 9 am – 1 pm

Wheelchair repairs: Mon–Fri 8 am – 4 pm

Wheelchair rental: 7.27 Euro per day, 200 Euro deposit (for private persons – when booking with a tour operator, no deposit), passport

Reservation by telephone recommended

Further stores: www.bstaendig.at (only in German)



Frühwald & Söhne

1st district, Börseplatz 7, Tel. 533 21 00

Mon–Fri 8 am – 5.30 pm

Wheelchair rental:

15 Euro per week (2 week minimum), 220 Euro deposit, passport

Reservation by telephone recommended

Workshop: 22nd district, Rudolf Hausner Gasse 11

Tel. 533 25 15

Mon–Fri 7 am – 4 pm

Elektro-Scooter: 20,40 Euro / day, 750 Euro deposit; delivery to and from hotel: 50 Euro

www.fruehwald.net (only in German)



Laborex Sanesco

14th district, Linzer Strasse 44–46, Tel. 05 06 03–290

Mon–Thu 9 am – noon, 1 pm – 5 pm, Fri 9 am – 2 pm

Wheelchair rental: 44.33 Euro per month, deposit, passport

Loans of crutches and walking aids possible, mobile oxygen (concentrate / gas) 9.20 Euro / day, E-Bikes on request

www.messergroup.com/laborex/ (only in German)



Matzka Rehatechnik GmbH (Rehabilitation Center)

18th district, Gentzgasse 166, Tel. 479 15 66

Mon–Thu 8 am – 5 pm, Fri 9 am – 1 pm

Wheelchair-rental, quick wheelchair repairs

www.matzka.at (only in German)



Ortoproban

8th district, Piaristengasse 17, Tel. 402 21 25–0 or –19

Mon–Fri 8 am – 6 pm, Sat 9 am – noon (July & August closed Sat)

Workshop: Mon–Thu 8 am – 3:30 pm, Fri 8 am – 2 pm

Sale of orthopedic articles, walking aids and useful objects for everyday life

Repair of artificial limbs, crutch rental

Wheelchair rental: rental fee: 5.30 Euro / day, 20 Euro / week, deposit: 150 Euro and identity card

www.ortoproban.at (only in German)



Elektro-Scooter-Verleih City Go

7th district, Burggasse 24, Tel. 524 53 02, Fax 522 31 55

city-go@utanet.at

Mon–Tue 8 am – 5 pm, Fri 8 am – 12 pm

Deposit: 200 Euro, costs per day: 30 Euro

Please bring along a photocopy of your ID and your vacation address in Vienna.

www.city-go.at (only in German)



Vacation Dialysis



The available dialysis treatments for chronically ill patients are just sufficient enough to take care of Viennese patients (emergencies excepted). Should you depend on dialysis apparatus, please contact one of the following dialysis centers before starting your trip.



Krankenhaus Rudolfstiftung (Hospital)

Department of Nephrology and Hemo-Dialysis

3rd district, Juchgasse 25, Tel. 711 65–2315

Only a few places available, prior registration by telephone essential (optimally, 1 or 2 months ahead of time)



Universitätsklinik für Innere Medizin III AKH-General Hospital

Clinical Department for Nephrology & Dialysis

9th district, Lazarettgasse 14 (Component 83, C Nord)

Entrance for Dialysis: 9th district, Lazarettgasse 14

Chron. Dialysis 1 & 2, Tel. 40 400–2138, –2021 or –2190 (until 3:30 pm)

Fax 40 400-2194

Appointments by telephone, at least four weeks ahead of time



Wilhelminenspital (Hospital)

Department for Internal Medicine Nephrology / Dialysis / Chron.
Dialysis Pavilion 19/17

16th district, Montleartstrasse 37

Tel. 49 150–2624 (8 am – 3 pm), prior reservation two weeks ahead of time necessary



Vacation Dialysis Center Dr. Köck

18th district, Währinger Strasse 145

Tel. 479 53 00, Fax: 470 12 47

Outpatient Clinic by prior arrangement

www.dialyse-wien.com



Center for Social Medicine

(Sozialmedizinisches Zentrum Ost – Donauspital)

3rd Medical Station

22nd district, Langobardenstrasse 122

Tel. 288 02–5410, prior registration by telephone four weeks ahead of time essential, medical papers necessary (HIV, Hepatitis B & C, blood type, dialysis modalities)





Special Transportation



Eiseler & Löffler

Also special wheelchair-tours (full-day and half-day)

Tel. 258 58 80, Fax 258 58 80-88



ETS-Lines European Travel Service

Also special wheelchair-tours (full-day and half-day)

Tel. 405 50 55, Fax 405 50 66, info@ets-lines.com

www.ets-lines.com (only in German)



Funkfahrtendienst Gschwindl

Also special wheelchair-tours (full-day and half-day)

Tel. 810 40 01, Fax 810 40 02

E-mail: office@gschwindl.at

www.gschwindl.at



Haller mobil

Also special wheelchair-tours (full-day and half-day)

Tel. 869 82 62, Fax 869 82 62–50

E-mail: office@haller-mobil.at, www.haller-mobil.at



Jocher

Also special wheelchair-tours (full-day and half-day) – prior arrangement via E-Mail necessary

Tel. 408 94 64, Fax 408 95 28

bestellung@fahrtendienste-jocher.at

www.fahrtendienste-jocher.at (only in German)



Funk Fahrtendienst Kreutzer

Also special wheelchair-tours (full-day and half-day) – prior arrangement necessary

Tel. 408 61 67, Fax 408 61 67–14, office@fahrtendienst-kreutzer.at



ÖHTB Fahrtendienst

Tel. 768 50 80, Fax 768 50 80–17

E-mail: dispo.fahrtendienst@chello.at



WAKA Fahrtendienst

Excursions within or around Vienna, for groups special wheelchair bus available

Tel. 332 55 42, Fax 332 55 45, klaus.widl@waka.at

www.waka.at (only in German)



Wiener Lokalbahnen Verkehrsdienste

More than 100 vans equipped for guests with special needs, operate securely for you in Vienna.

Also special wheelchair-tours (full-day and half-day).

Tel. 815 60 70, Fax: 815 60 70–250

E-mail: disposition@wlb.at

www.verkehrsdienste.at



Fiaker for wheelchair-users

The company Michelfeit provides Fiaker rides in special carriages for wheelchair users and up to two escorts (max. 300 kg).

Itinerary and time table according to prior arrangements, 95 Euro / hour

Languages available: German, English, Polish and Russian

martina@chamottefabrik.at

Fax 728 94 10

www.pferde-in-wien.at (only in German)

Specialized Tour Guides



Barizza, Chiara

15th district, Ben.-Schellingergasse 34 / 32

Mobile phone: +43 664 421 85 84

Fax 911 58 94

chiara@barizza.at

German, Italian

Tours for the visually impaired / tours for visitors with special needs



Fullerney, Mag. Romana

14th district, Hernstorferstrasse 29 / 42

Tel. & Fax 990 44 95

Mobile phone: +43 664 272 05 73

rfullerney@hotmail.com

German, English, Spanish, Portugese

Tours for the visually impaired / tours for visitors with special needs



Glöckler, Mag. Ilse

21st district, Patrizigasse 21 / 22

Mobile phone: +43 664 415 50 33

office@wienerwege.at

German, English

www.wienerwege.at



Jonke-Hrdlicka, Romana

19th district, Friedlgasse 34/7

Tel. & Fax 320 75 43

Mobile phone: +43 664 201 77 65

romana.jonke@aon.at

German, English, French, Italian

Tours for visitors with special needs



Kahl, Carola

Poststeig 5, 3003 Gablitz

Tel. & Fax +43 2231 612 82

Mobile phone: +43 664 371 20 24

carolakahl@viennacityguide.eu

German, English

Tours for visitors with special needs



Keisler, Gabriella

14th district, Ulmenstrasse 27

Tel. & Fax 911 46 66 1

Mobile phone: +43 664 313 94 44

keisler@utanet.at

German, Hungarian

Tours for visitors with special needs



Killian, Edith Helena

12th district, Rosenhügelstrasse 37 / 1 / 13

Tel. & Fax 802 43 79

Mobile phone: +43 676 304 47 27

killianguide@gmx.at

German, English, French

Tours for the visually impaired



Marwan, Alexander

6th district, Webgasse 4 / 8

Tel. 595 62 81, Fax 596 02 01

Mobile phone: +43 6991 047 48 28

marwan@viennavisit.at

German, English

www.viennavisit.at



Massenbauer, Mag. Sigrid

9th district, Widerhoferpl. 4 / 12

Tel. 317 88 70

Mobile phone: +43 664 160 92 14

Fax 317 88 70–15

sigrid.massenbauer@massenbauer.at English

Tours for the visually impaired / tours for visitors with special needs



Minnich, Uta

13th district, Weidlichgasse 12

Tel. & Fax 876 88 54

Mobile phone +43 664 271 95 65

utaguide@utanet.at

German, English, French

Tours for the visually impaired



Ortner, Renate

6th district, Mariahilfer Strasse 105 /2 / 2 / 17

Tel. & Fax 597 12 86

wolfgang-re-ortner@chello.at

German

Tours for the visually impaired



Pavese, Claude

23rd district, Haymogasse 29/2/3

Tel. & Fax 889 40 70

Mobile phone: +43 699 1 212 20 04

claudepavese@aon.at

French

Tours for the visually impaired



Per Pedes

5th district, Einsiedlergasse 6 / 8

Tel. & Fax 544 96 68

Mobile phone: +43 664/301 76 05

wien.office@perpedes.at

All languages

Tours for the visually impaired / tours for visitors with special needs

www.perpedes.at



Pfister, Franziska

15th district, Kriemhildplatz 9 / 17

Tel. 789 69 90 and mobile phone: +43 676 948 33 03

f.pfister@guidewien.com

www.guidewien.com

German, English, Swedish, Norwegian



Schober, Hedvig

16th district, Wilhelminenstraße 34 / 15–17 / 18

Tel. & Fax 480 87 45

Mobile phone: +43 676 482 76 18

karl.schober2@chello.at

German, French, Hungarian



Strobl, Julia

8th district, Breitenfelder Gasse 18 / 8

Mobile phone: +43 676 934 09 39

Fax 405 05 024

jmstrobl@hotmail.com

German, English



Yu, Hsiang-Cho

10th district, Columbusgasse 89 / 19

Tel. & Fax +43 2252 790 305

Mobile phone: +43 676 408 19 82

yuhsiangcho@hotmail.com

German, Chinese, Taiwanese, Mandarin



Zeiler, Mag. Lisa

18th district, Schöffelgasse 38/3

Tel. & Fax 402 36 88

lisa.zeiler@gmx.at

German, English

Tours for the visually impaired / tours for visitors with special needs





Österreichische Arbeitsgemeinschaft für Rehabilitation

Dachorganisation der Behindertenverbände Österreichs (ÖAR)

(Federation of Austrian Handicapped Associations)

www.oear.or.at (general information in English

On the website of the ÖAR you find a listing of the Austrian euro key restrooms, stair lifts, etc. (only in German)

http://www.oear.or.at/bildbibliothek/pdf-dateien/Euro-key_WC_23062009.pdf





Check which stop lights have aids for orientation for visually impaired (only in German): http://www.wien.gv.at/verkehr/ampeln/signale/bezirk/index.htm



Maps of various districts of Vienna are available at the “Bundes-Blindenerziehungsinstitut” for 2 EURO per piece or coloured drawing:



Bundes-Blindenerziehungsinstitut

Blindendruckverlag

2nd district, Wittelsbachstraße 5

Tel. 728 08 66–268 oder 280 (Frau Wilhelm, Frau Wallner oder Frau Bauer) oder DW 218 (Verlagsleitung, Frau Papst)

bdv@bbi.at



Find an exact listing of the available maps at: www.bbi.at/deutsch/bdv/plaene.php

2010年維也納音樂大學暑期大師班夏令營

歡迎來維也納參加音樂營！
詳細情形，可以參考網站
http://www.mdw.ac.at/isa/?PageId=1785
夏令營 2010 年 7 月 29 日– 8 月 29 日
報名截止日期 2010 年 5 月 20 日
報 到時間 ； 2010 年 7月 29 日
結業 時間； 2010 年 8 月 29 日
MEISTERKURSE
2010年維也納音樂大學暑期大師班夏令營
學費

Kursgebühr für aktive TeilnehmerInnen:

SängerInnen聲樂: € 495,-
SoloinstrumentalistInnen und KomponistInnen獨奏樂器 與 作曲: € 395,-
Ensembles合奏: € 295,- pro Person
DirigentInnen指揮: € 695,- (8 Tage, inkl. Orchesterbeitrag)
Interpretation zeitgenössischer Musik 現代音樂7 Tage: € 295,-, 14 Tage: € 395,-

旁聽

Kursgebühr für passive TeilnehmerInnen旁聽生: € 195,–
DirigentInnen ohne Orchestermitwirkung (8 Tage)指揮旁聽: € 395,–
Interpretation zeitgenössischer Musik (Variante 7 Tage)現代音樂旁聽: € 155,-

課程費用，含上課期間，三餐與住宿，及上課學費。學員報名參加，統籌由主辦單位安排！

ANREISE & UNTERKUNFT

上課地點

Anreise

* Die Anreise zum jeweiligen Kursort erfolgt auf eigene Kosten und Verantwortung.
* Ein Shuttle-Service von und zu den nächst gelegenen Bahnhöfen wird an den An- und Abreisetagen von der isa angeboten.
* Bei sehr frühen, sehr späten oder abweichenden An- und Abreiseterminen bitten wir Sie, uns rechtzeitig zu informieren.

2010年7月14日前必需將全部費用，匯入ISA銀行帳戶

Rücktritt

Bei Nichtteilnahme werden Kursgebühr und Unterkunftsgebühr zurück bezahlt.
Die Anmeldegebühr verfällt!

無法如期參加者，將退其課程與住宿費用，但是報名費用不退還！

報名費用100歐元